1 reviews | Active since Jan 2018
No response on reoccurring issues
Struggling with same issue for about a year and getting no joy. Received so bad advice that I had to get an installer to rectify their mistake. Till date have not received call back from managers after reveral requests and escalations.
Dear Nico Bisschoff
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Nico Bisschoff
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Nico Bisschoff
Thank you for bring this matter to our attention.
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Reference is made to our telephonic conversation in regards to your technical problem. We advised that we will investigate your concerns and escalate it to our Field Service Technicians to assist.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Nico Bisschoff
Thank you for bring this matter to our attention.
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Reference is made to our telephonic conversation in regards to your technical problem. We advised that we will investigate your concerns and escalate it to our Field Service Technicians to assist.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,