NO RESPONSE FROM MULTICHOICE, AFTER 5 EMAILS

THIS IS THE EMAIL I SENT TO MULTICHOICE BELOW LAST WEEK, THEY HAVE NOT BOTHERED TO REPLY. MY BALANCE IS STILL INCORRECT, I HAVE PAID FOR FEBRUARY, THE BALANCE FOR MARCH IN THE ACCOUNT IS INCORRECT.<br> <br> 'ONCE AGAIN I HAVE A PROBLEM WITH MY ACCOUNT, EVERY MONTH I PAY TO STATEMENT BALANCE.<br> HOW THEN CAN I BE OWING R3194.00 (INCLUDING AMOUNT PAYABLE 25 FEBRUARY).<br> <br> MY MONTHLY CHARGES SHOULD BE R1033, PLEASE CAN YOU RECONCILE THESE 2 ACCOUNTS ***4 & *** AGAIN FROM JUNE 2015 AND ENSURE THAT THE <br> REFLECTED BALANCE OWING IS CORRECT, I SHOULD NOT BE OWING MORE THAN R1033 THE PAYMENT I MAKE SHOULD BE SPLIT ACCORDINGLY BETWEEN THE 2 ACCOUNTS. THIS BALANCE IS INCORRECT AND MAKING IT IMPOSSIBLE FOR ME TO KNOW WHAT IS PAYABLE ON MY ACCOUNT, ALMOST EVERY MONTH.<br> <br> SINCE 2015, I HAVE HAD ABOUT 15 COMPLAINTS TO MULTICHOICE PERTAINING TO THE BAD SERVICE OF BILLING. WE ARE ALL GLAD NETFLIX AND OTHER OPTIONS ARE NOW <br> HERE. <br> <br> WE CAN NO LONGER CONTINUE TO HAVE PEOPLE WHO WORK FOR MULTICHOICE, WHO DON'T CARE ABOUT THEIR JOBS, CLIENTS AND WHAT THEY DO FOR QUALITY SERVICE, THEY SIMPLY JUST COME TO WORK.<br> <br> THIS STILL IS THE 2ND FOLLOW UP ON HELLOPETER, MULTICHOICE COULD NOT BE BOTHERED TO RESOLVE ISSUE.<br>