No response from Multichoice!!

<p>I have put a review on Hello Peter last week, and I got a reply that Multichoice would phone me or email me back, but up to now, I have not heard anything from them! I received this below reply on the 11th of July already!</p> <p>Official business reply:Good day Miss van Den Heever</p> <p>Thank you for bring this matter to our attention.</p> <p>Please accept our apologies for any inconvenience you have experienced in this regard</p> <p>We have re-escalated your concerns to our Price lock department for urgent attention.</p> <p>Feedback will be provided by written or telephonic correspondence as soon as more information becomes available</p> <p>Kind Regards</p> <p>Rupert</p>