No response from DSTV, is anyone there!!!

Ok, discovered that my domestic has had no service for over 2 weeks now. I called last week Thursday and Mbalennle Nzama indicated that my domestics extra view would be activated in 24 hours. It’s now Monday and still no service. This is all DSTV’s fault, they obviously have no idea with regards to updating their records because DSTV deactivated my 3 decoders on extra view instead of deactivating my stand alone decoder like I specifically requested weeks ago and this service is so pathetic I am at a loss for words. This has taken numerous calls and my precious time and still I have issues that can’t seem to be resolved. As such I’m going to be very specific so that DSTV can please please resolve my issues and update their records: 1) Decoder SC: ********** 2nd decoder on extra view - please please activate!!!!!!! No insurance 2) Decoder SC: ********** - secondary decoder on extra view - PLEASE DON’T DEACTIVATE - with insurance!!!!! 3) Decoder SC: ********** primary decoder - PLEASE DON’T DEACTIVATE - with insurance!!!!!! 4) Decoder SC: ********** - stand alone decoder with own dish etc. - PLEASE DEACTIVE (NOT CANCEL), UNTIL I CALL TO REACTIVATE!!!!!! Can anyone at DSTV help me!!!!! Disgruntled long long time customer that they obviously don’t want anymore!!!!!! Mark