RS
Rudolf S
1 reviews | Active since Jul 2009
01 Dec 2016, 17:04
NO RESPONSE / FEEDBACK
<p>Good Day,</p> <p> </p> <p>After being approved for a Price Lock offer with DSTV and all my documents sent i heard nothing. Calling into the Call Center no one wants to help or even tries to assist.</p> <p> </p> <p>If I do not get a response I will CXL my explora. Not a good way to start with a new Customer.</p> <p> </p> <p>Rudi</p>
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Dec 2016, 17:31Good day Rudolf
Thank you for bringing this matter to our attention.
We have referred your query to our Price Lock team for further assistance. Kindly expect feedback directly from them.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply01 Dec 2016, 17:31
Official
Good day Rudolf
Thank you for bringing this matter to our attention.
We have referred your query to our Price Lock team for further assistance. Kindly expect feedback directly from them.
Kind regards
Dinah
Best regards,
RS
Rudolf S's updateReviewer Update
02 Dec 2016, 11:00Due to non-accurate information and lack of service from DSTV I CXL my application.
So much for Customer Service, I am sure many more unhappy customers coming if this is how we get treated.
Rudi
RS
Rudolf S's update02 Dec 2016, 11:00
Reviewer Update
Due to non-accurate information and lack of service from DSTV I CXL my application.
So much for Customer Service, I am sure many more unhappy customers coming if this is how we get treated.
Rudi