MT
Marc T
1 reviews | Active since Oct 2014
02 Apr 2015, 15:08
NO RESPONSE ! DSTV BOX OFFICE
I signed up for DSTV Box Office but get an error message when trying to download Movies to the Desktop Player . I sent an email to support a week ago and no response - went onto the live chat and was told someone would get back to me - 2 days and still waiting ...
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Apr 2015, 10:24Hello marcdT,
Please accept our sincerest apologies for the level of service you received, in dealing with MultiChoice.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the level of service you received, in dealing with MultiChoice.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply05 Apr 2015, 10:24
Official
Hello marcdT,
Please accept our sincerest apologies for the level of service you received, in dealing with MultiChoice.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the level of service you received, in dealing with MultiChoice.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert