NO RESPONSE CONCERNING THE FIXING OF MY ACCOUNTS, THE REVERSAL OF MY R430, THE CONCLUSION THAT ALL OUTSTANDING AMOUNTS ARE DUE 25.05.2017 AND THE RECONNECTION OF ALL MY DEVICES.

<p> </p> <p>BELOW IS MY PREVIOUS COMPLAINT, HOW LONG DOES IT TAKE TO REVERSE THE R430.00, RECONCILE MY ACCOUNTS, ADVISE ME WHAT IS DUE AND PAYABLE 25.05.2017. I HAVE PAID AND SETTLED ALL DUES FOR 25.04.2017. I WOULD LIKE TO KNOW THAT ALL MY SERVICES ARE BACK AND ON AND NOT DISCONNECTED. I WOULD REALLY LIKE TO KNOW MOST ABOUT MY ACCOUNTS IF THEY HAVE BEEN FIXED. PLEASE CAN THE OTHER CONSULTANTS STOP PHONING ME, FOR ME TO START NARRATING MY WHOLE ISSUE EVERYTIME. I WOULD LIKE THE FOLLOWING PEOPLE THAT I HAVE SPOKEN TO, TO RESOLVE MY ACCOUNTS TODAY. NO ONE HAS PHONED ME TO TELL ME MY ACCOUNTS ARE SORTED AND WHERE CAN I SEE MY DUE BALANCE FOR 25.05.2017. THE FOLLOWING PEOPLE SHOULD REMEMBER THEIR PROMISE AUDREY PARMALAT, LESEGO KWAPENG, COLLEN NUKERI (WHO IS THE LAST PERSON THAT PROMISED TO RUN WITH THIS).</p> <p> </p> <p>BELOW MY PLEA:</p> <p> </p> <p> </p> <p> </p> <p>FAILURE TO FIX MY ACCOUNTS AND THE INTERNET INFORMATION PROVIDED</p> <p>AFTER NUMEROUS EMAILS TO DSTV, I HAD 3 PEOPLE REPLYING ME WITH DIFFERENT ANSWERS AND NONE THAT FIXED MY ACCOUNT.</p> <p>EXTRACT OF MY REQUESTS TO DSTV: You have not explained to me why a debit order is still being put through my bank account, without my authorisation. My DPP decoder contract has already expired, please amend that first. </p> <p>I erroneously transferred the R430 payment for the Main account below, meant for the R429.36 balance reflected to the Payment plan.</p> <p>Please transfer it back, as i cannot reverse the error. I should then owe R1826.63 on the Payment Plan, payable 25 May. I phoned on Friday for this R430 transfer error to be rectified, but Again it was not fixed, you can check the accounts as proof of this.</p> <p>TODAY I RECEIVE THIS ANSWER FROM Tshidiso Mothepu:</p> <p>Dear Sir \ Madam</p> <p>Thank you for taking the time to contact us and we glad to assist you in regards to your DStv query.</p> <p>Kindly note your payment plan account has an outstanding amount of R1396.63 that needs to be settled and the R430.00 was paid in that account.</p> <p>We are committed in providing excellent services to all our DStv customers.</p> <p>Kind regards</p> <p>ABOVE REPLY A CLEAR REFLECTION THAT MY REQUEST WAS NOT ATTENDED TO TRANSFER BACK AN ERROR MADE TO TRANSFER MONEY BY MYSELF FROM A PAYMENT PLAN ACCOUNT TO THE RESIDENTIAL ACCOUNT, I WANT THIS REVERSED, AS CURRENTLY IT CAUSED A BALANCE OWING OF R429, WHICH IS PART OF AMOUNT OWED IN MY RESIDENTIAL ACCOUNT 25 MAY.</p> <p>STRANGELY TODAY WHEN I GO ONLINE I NO LONGER SEE MY RESIDENTIAL ACCOUNT, IT HAS BEEN HIDDEN FROM MY VIEWING. PLEASE CAN I BE NOW ADVISED HOW I WILL BE CHARGED FOR MY 2 DECODERS AND ON WHICH ACCOUNT WILL I SEE THE CHARGES 'THE PAYMENT ACCOUNT OR RESIDENTIAL ACCOUNT. PLEASE REVERSE BACK THE R430 I TRANSFERRED ERRONEOUSLY ON THE INTERNET BACK TO THE PAYMENT PLAN SO THAT THE ACCOUNT REFLECTS NIL AS PREVIOUSLY PAID FOR ON THE 25TH APRIL. THIS IS MY 6TH EMAIL TO YOU AND I AM NOW TIRED OF THIS EXHAUSTIVE POOR SERVICE, THE MANAGEMENT OF THIS ORGANISATION IS VERY POOR AND DOES NOT CARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>