LL
Lucy L
1 reviews | Active since Sept 2012
28 Jul 2015, 08:13
NO RESPONSE after i received an email saying 24hrs
I wrote a Query with some important questions of changing ownership of an account, I received an automatic email back saying that they wil respond within 24hours. There is a case number *** but if i phone i don't get anywhere?? Please help
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Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Jul 2015, 14:17Hello Lucytjie,
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation please refer to your personal e-mail address for further with regards to change of ownership information.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation please refer to your personal e-mail address for further with regards to change of ownership information.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply29 Jul 2015, 14:17
Official
Hello Lucytjie,
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation please refer to your personal e-mail address for further with regards to change of ownership information.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation please refer to your personal e-mail address for further with regards to change of ownership information.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta