1 reviews | Active since Jan 2013
NO Response
I have tried on numerous occasions to take up Multichoice's \Price Lock\" promotion. Their committed 48 hour turnaround is as much of a charade as the promotion itself.<br> <br> I have emailed them, visited the local multichoice office and absolutely no response from anyone at multichoice to make any attempt of delivering on their advertised promotion. It is now ten days later and still waiting. It's great that they send you a tracking number (Multichoice reply [#***]), it meaningless if they do not track it.<br> <br> I have had better service from the department of home affairs than from Multichoice. How sad.<br> <br> A combination of shocking customer service and false advertising.<br> <br> Just pathetic..."
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your query to the relevant department for urgent attention
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your query to the relevant department for urgent attention
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,