RC
Rona C
1 reviews | Active since Aug 2010
18 Jan 2016, 13:31
No response
About two weeks ago I contacted Multichoice online regarding a series that I'd recorded on my Explora, only to find that even though it showed that all episodes had been recorded, three episodes were blank and showed recording time as being from 19:30 -19:28.<br> In my mail to Multichoice I asked them the reason for this, but to date have not even had the courtesy of a response.<br>
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DStv (MultiChoice)'s replyOfficial
19 Jan 2016, 07:25Hello scarecrow9,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply19 Jan 2016, 07:25
Official
Hello scarecrow9,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,