CE
Caroline E

1 reviews | Active since Jan 2013

14 Dec 2015, 07:20

NO RESPONSE

I laid a complaint on Hello Peter on the 3rd December ,receipt a email to say I would be contracted within 24 hours .Today is the 14th Dec and no one has bothered to even contact me.So this is how we treat our paying clients.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Dec 2015, 12:47
Official
Hello FIFY,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,