VM
Vida M

1 reviews | Active since Dec 2011

31 Mar 2015, 10:40

No Response

And yet once again I have been disconnected, What is going on NO REPLY. NO RESPONSE, and all I get is It is my problem when I know I am dfinately not at fault. DSTV Please can you sort this account out, to be disconnectd 6 times in one month, and then have attitude when you phone in as if you are the ********. What Do I have to do to have this resolved CLOSE MY ACCOUNT.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Mar 2015, 16:14
Official
Hello VIDAMORRISON,

Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.

We have escalated your to the relent department for consideration.

Feedback will be provided by written or telephonic correspondence.

Your support, and that of all our customers, is important to us.

Regards
Rupert

Best regards,