No Response

<p>I was initially a DSTV client with staff benefits on my account. I needed to change my SD decoder to an explorer or else I forfeit my benefit but they sent through that notice email to an old email address so I was not aware. When I saw the massive debit order go off and my child accounts got debitted the same, I went through to DSTV, exchanged my decoder, requested the change back to staff account and requested a credit. Since Tuesday last week, I have been tryng 3-4 times a day to get hold of Multichoice to get my credit refunded back into my account but they ignore my emails, don't answer the phone when I call ********** 000 and the agent on Facebook told me he can't assist me. I send through about 2 emails a day following up but nobody ever responds to me. I want this sorted and I want this sorted now. Multichoice is *****ing my money and completely avoid me and any credit due to me and everyone I speak to does not assist me and tell me to wait for the email reply. I HAVE BEEN WAITING, FOR A WEE****!!!!</p>