no responce to service request

Item: DStv (MultiChoice)
Rating: 2
Author: thato M

I have requested service on the dstv website for repairs on the decoder that sustained lightning damage.<br> <br> I have not received a response in this regard

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

12 Dec 2015, 07:25

Hello makolathg,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply12 Dec 2015, 07:25

Official