jB
johan B
1 reviews | Active since Aug 2009
10 Nov 2015, 08:48
No responce
Good day<br> <br> There seem to be a problem with MULTICHOICE telephone system as the system seems to be faulty for days now. I <br> <br> have not yet received my DSTV Magazine as yet and would like to enquire what is wrong. Also can MULTICHOICE <br> <br> please inform me when the following show will return BLUE BLOODS and ELEMENTARY <br> <br> JOHAN BOUWER 14 WELTEVREDEN COURT WELTEVREDEN STREET BOSTON BELLVILLE Identity number<br> <br> ***
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DStv (MultiChoice)'s replyOfficial
12 Nov 2015, 11:44Hello bouwer,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your query to the Mailroom department in order to make sure that your magazine is sent in time. The Blue Bloods Season 6 will air on 14 January 2016 (M-Net channel 101), The Elementary next episode S3E19 will be aired on 14 November 2016 (M-Net Edge channel 102). Please do not hesitate to use any of our touchpoints below to contact us if you have any challenges in the near future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your query to the Mailroom department in order to make sure that your magazine is sent in time. The Blue Bloods Season 6 will air on 14 January 2016 (M-Net channel 101), The Elementary next episode S3E19 will be aired on 14 November 2016 (M-Net Edge channel 102). Please do not hesitate to use any of our touchpoints below to contact us if you have any challenges in the near future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
Best regards,
DStv (MultiChoice)'s reply12 Nov 2015, 11:44
Official
Hello bouwer,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your query to the Mailroom department in order to make sure that your magazine is sent in time. The Blue Bloods Season 6 will air on 14 January 2016 (M-Net channel 101), The Elementary next episode S3E19 will be aired on 14 November 2016 (M-Net Edge channel 102). Please do not hesitate to use any of our touchpoints below to contact us if you have any challenges in the near future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We have escalated your query to the Mailroom department in order to make sure that your magazine is sent in time. The Blue Bloods Season 6 will air on 14 January 2016 (M-Net channel 101), The Elementary next episode S3E19 will be aired on 14 November 2016 (M-Net Edge channel 102). Please do not hesitate to use any of our touchpoints below to contact us if you have any challenges in the near future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
Best regards,