No resolution and outrageous fees (**************)

Item: DStv (MultiChoice)
Rating: 2
Author: Sarie H

This refers to my previous report posted. DSTV claims that a consultant phoned me and explained my account charges. This is untrue. I still don't know why I paid the amounts that I did. Well no matter. I can't afford to pay almost R800 anyway just because I am a rugby watching South African. I request DSTV to please cut off my service.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

25 Nov 2015, 14:32

Hello shosking,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply25 Nov 2015, 14:32

Official