DA
Doman A
1 reviews | Active since Feb 2016
04 Mar 2016, 20:01
No reply from support
Hi there, we called your customer support centre and they said I must get in touch with you. I am a premium DSTV subscriber(as the call center) confirmed and it's not letting me watch DSTV online. I have watched the past 2 months and everything was fine but it stopped working 5 days ago. Please rectify the problem. Smart Card number *** Customer number: ***. Even though I wrote to DSTV support I didn't get a response
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Mar 2016, 10:52Hello Alexei17,
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused in this regard.
As discussed, we have forwarded an email to the account holder's email address where he can respond with the required information.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused in this regard.
As discussed, we have forwarded an email to the account holder's email address where he can respond with the required information.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply08 Mar 2016, 10:52
Official
Hello Alexei17,
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused in this regard.
As discussed, we have forwarded an email to the account holder's email address where he can respond with the required information.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused in this regard.
As discussed, we have forwarded an email to the account holder's email address where he can respond with the required information.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,