yS
ylona S
1 reviews | Active since Mar 2009
22 Jun 2015, 09:08
No reply from Multichoice -CASE NUMBER: ***
Good day<br> More than a year ago did we request to cancel to of our commercial subscription channels, it never happened. We since have sent three seperate emails in the last two months and again, no response.<br> <br> You are forcing us to pay whilst we wanted to cancel and that is not legal. Can your support team please answer our requests ??<br> <br> Greenway Woods Resort
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Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Jun 2015, 10:00Hello ylona,
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation could you kindly forward us the e-mails that you have forward to our Commercial department, the information will assist us to escalate your complain for assistance.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation could you kindly forward us the e-mails that you have forward to our Commercial department, the information will assist us to escalate your complain for assistance.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply22 Jun 2015, 10:00
Official
Hello ylona,
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation could you kindly forward us the e-mails that you have forward to our Commercial department, the information will assist us to escalate your complain for assistance.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation could you kindly forward us the e-mails that you have forward to our Commercial department, the information will assist us to escalate your complain for assistance.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta