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ridhaa E
1 reviews | Active since May 2018
29 Aug 2020, 01:47
No regards for their clients
Good Morning
I trust you are well, I am contacting just to re activate my services all interactions are on my account I paid R900 on my account on the 14th of August 2020 and called in to speak to a consultant and asked if I could carry the remaining balance over to my new month billing my request was granted and my services activated I was informed that it will disconnect but I should call in to activate this has gone off again.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
29 Aug 2020, 02:12Hi Ridhaa Ederies,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Aug 2020, 02:12
Official
Hi Ridhaa Ederies,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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ridhaa E's updateReviewer Update
29 Aug 2020, 15:39Good day dstv
I am so unhappy and disgusted with the services received from the contact centre, the services are bad, I paid a R900 on August the 14th and i asked if I could pay the R631 with my new month bill because of the pandemic my salary was affected and they said yes I can now my services are off and I called in and the contact centre said my story differs to what is put down on the notes and I am unhappy with this can somebody please re connect my services it's not that I did not pay anything. ***
I am so unhappy and disgusted with the services received from the contact centre, the services are bad, I paid a R900 on August the 14th and i asked if I could pay the R631 with my new month bill because of the pandemic my salary was affected and they said yes I can now my services are off and I called in and the contact centre said my story differs to what is put down on the notes and I am unhappy with this can somebody please re connect my services it's not that I did not pay anything. ***
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ridhaa E's update29 Aug 2020, 15:39
Reviewer Update
Good day dstv
I am so unhappy and disgusted with the services received from the contact centre, the services are bad, I paid a R900 on August the 14th and i asked if I could pay the R631 with my new month bill because of the pandemic my salary was affected and they said yes I can now my services are off and I called in and the contact centre said my story differs to what is put down on the notes and I am unhappy with this can somebody please re connect my services it's not that I did not pay anything. ***
I am so unhappy and disgusted with the services received from the contact centre, the services are bad, I paid a R900 on August the 14th and i asked if I could pay the R631 with my new month bill because of the pandemic my salary was affected and they said yes I can now my services are off and I called in and the contact centre said my story differs to what is put down on the notes and I am unhappy with this can somebody please re connect my services it's not that I did not pay anything. ***
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ridhaa E's updateReviewer Update
03 Sept 2020, 15:00Good Day
I trust you are well, I was supposed to be called on Tuesday due to the problem I have with my account after venting my frustrations, in the meanwhile my services are suspended can somebody please assist with the re activation as I will.paying.my full subscription on the 5th as arranged, meanwhile the balance received via SMS is more than double which is shocking I just feel that this is wrong we as subscribers and contract holders needs to be treated fairly and professionally.
I trust you are well, I was supposed to be called on Tuesday due to the problem I have with my account after venting my frustrations, in the meanwhile my services are suspended can somebody please assist with the re activation as I will.paying.my full subscription on the 5th as arranged, meanwhile the balance received via SMS is more than double which is shocking I just feel that this is wrong we as subscribers and contract holders needs to be treated fairly and professionally.
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ridhaa E's update03 Sept 2020, 15:00
Reviewer Update
Good Day
I trust you are well, I was supposed to be called on Tuesday due to the problem I have with my account after venting my frustrations, in the meanwhile my services are suspended can somebody please assist with the re activation as I will.paying.my full subscription on the 5th as arranged, meanwhile the balance received via SMS is more than double which is shocking I just feel that this is wrong we as subscribers and contract holders needs to be treated fairly and professionally.
I trust you are well, I was supposed to be called on Tuesday due to the problem I have with my account after venting my frustrations, in the meanwhile my services are suspended can somebody please assist with the re activation as I will.paying.my full subscription on the 5th as arranged, meanwhile the balance received via SMS is more than double which is shocking I just feel that this is wrong we as subscribers and contract holders needs to be treated fairly and professionally.