TM
Teresa M
1 reviews | Active since Feb 2015
16 Feb 2015, 09:06
No refund yet
This is my second complaint about their poor service. Doesn't get my money out of Multichoice the only answer I am getting is that they are escalating the refund. It is from the 28 January up to now no progress......<br> Ref no: ***, ***, *** and today I am still holding on forever
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Feb 2015, 09:38Hello clarise123,
We have been trying to contact you without success. A voice message has been left.
We are processing your refund. We need confirmation of the banking details.
We will try again to contact you. We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have been trying to contact you without success. A voice message has been left.
We are processing your refund. We need confirmation of the banking details.
We will try again to contact you. We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
DStv (MultiChoice)'s reply16 Feb 2015, 09:38
Official
Hello clarise123,
We have been trying to contact you without success. A voice message has been left.
We are processing your refund. We need confirmation of the banking details.
We will try again to contact you. We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We have been trying to contact you without success. A voice message has been left.
We are processing your refund. We need confirmation of the banking details.
We will try again to contact you. We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel