NB
Ntombekaya B

1 reviews | Active since Aug 2015

28 Feb 2022, 09:19

No refund

I am really frustrated by multichoice, I don't know whether its the company itself or the employees there, I still have not received my refund. There was no communication after sending the proof of purchase.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Feb 2022, 10:05
Official
Hi Ntombekaya ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Feb 2022, 17:46
Official
Hi Ntombekaya,

The issues has been escalated and we are still awaiting feedback. Once feedback is received, we will communicate it with you.
We apologize for the inconvenience caused.

Kind regards,
DStv : Hello Peter Team

Best regards,

NB
Ntombekaya B's update04 Mar 2022, 14:56
Reviewer Update
I feel that Dstv multichoice is not doing anything with my complaint, I really need my money , It's been 3 months now yet the product i bought was suppose to be delivered in 5 working days.