kvdm
kerryn van der merwe
1 reviews | Active since Dec 2014
05 Feb 2015, 15:17
No Refund
So On The Dot couriers promise to deliver the new Explora on behalf of Multichoice. I phone Multichoice, as they are my service provider, and they direct me to On The Dot. In the meantime, I have been double billed in January for the new Explora @ R800. Turns out On The Dot \delivered"my Explora on the 07th January. I dont know to who"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Feb 2015, 09:45Hello kjvandermerwe,
We apologise for the inconvenience caused to you in this regard .
As per telephone conversation, we confirm that we have advised you accordingly in this regard .
We will also be contacting you as soon as feedback has been received from the DPP team in this regard
Regards
Asie
We apologise for the inconvenience caused to you in this regard .
As per telephone conversation, we confirm that we have advised you accordingly in this regard .
We will also be contacting you as soon as feedback has been received from the DPP team in this regard
Regards
Asie
Best regards,
DStv (MultiChoice)'s reply06 Feb 2015, 09:45
Official
Hello kjvandermerwe,
We apologise for the inconvenience caused to you in this regard .
As per telephone conversation, we confirm that we have advised you accordingly in this regard .
We will also be contacting you as soon as feedback has been received from the DPP team in this regard
Regards
Asie
We apologise for the inconvenience caused to you in this regard .
As per telephone conversation, we confirm that we have advised you accordingly in this regard .
We will also be contacting you as soon as feedback has been received from the DPP team in this regard
Regards
Asie
Best regards,