SC
Sydney C

1 reviews | Active since Aug 2016

10 Aug 2016, 14:31

No refund

<p>Was contacted by Multichoice today - Enquiry reference number: ********** </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Aug 2016, 14:59
Official

Dear Sydney Campbell

Thank you for your prompt response .

We did receive all the required documents. Your enquiry has been referred to our finance department for urgent assistance.

Feedback will be provided as soon as your refund is processed.

Regards

Elna

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Aug 2016, 12:59
Official

Dear Sydney Campbell

We tried contacting you today to no avail.

Our finance department also require the proof of payment that reflects the amount of R1000.00 paid. As part of the procedure, they need to adhere and verify your banking details before the refund can be processed.

Kindly refer to your personal email we have sent an email where you can reply with the required proof of payment.

Regards

Elna

Best regards,