LN
Lindeni N
1 reviews | Active since Sept 2014
17 Apr 2016, 13:32
No refund
Was promised refund/credit after being made for decoder that was insured, but that didn't happen. When I called them they are playing hide and seek wasting my airtime. It is always the case with them they never stick to the arrangement or process your query correctly
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
20 Apr 2016, 10:09Hello lindi@joy,
Thank you for taking our call today.
We hope you will accept our apology for the inconvenience caused in this regard.
As discussed, please expect a call from the relevant department regarding your query.
Thanks again for giving us the opportunity to rectify the service you received to date.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of our touch points below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
We hope you will accept our apology for the inconvenience caused in this regard.
As discussed, please expect a call from the relevant department regarding your query.
Thanks again for giving us the opportunity to rectify the service you received to date.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of our touch points below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply20 Apr 2016, 10:09
Official
Hello lindi@joy,
Thank you for taking our call today.
We hope you will accept our apology for the inconvenience caused in this regard.
As discussed, please expect a call from the relevant department regarding your query.
Thanks again for giving us the opportunity to rectify the service you received to date.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of our touch points below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
We hope you will accept our apology for the inconvenience caused in this regard.
As discussed, please expect a call from the relevant department regarding your query.
Thanks again for giving us the opportunity to rectify the service you received to date.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of our touch points below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,