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Selwyn M
1 reviews | Active since Oct 2013
20 Mar 2023, 08:37
No reception
I think this is the 3rd complaint irt to me not having any reception on a certain channels that I am paying for. Its almost a month now and the second time the problem has resurfaced. Previously did not have reception for 3 months but never got credited for it. Been speaking to Chanwill but the response I am getting is slow and unreliable. Alot of apologies but no action coming from DSTV. I think the service is so pathetic that I am seriously considering cancelling my subscription. I am paying for a service that I am not getting....
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Mar 2023, 09:02Hi Selwyn Moodley,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Mar 2023, 09:02
Official
Hi Selwyn Moodley,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Selwyn M's updateReviewer Update
22 Mar 2023, 13:41I thank DSTV Multichoice for sending a very reliable and efficient technician to resolve my problem. I commend you for your assistance and finally coming to my rescue. I am now able to view the channels that i was not receiving any signal before. I thank Mr Martin for being so patient and pleasant with me. Not only did he fix the problem but brought to my attention other critical problems with the connection aspect of the decorders. Thank you DSTV.
SM
Selwyn M's update22 Mar 2023, 13:41
Reviewer Update
I thank DSTV Multichoice for sending a very reliable and efficient technician to resolve my problem. I commend you for your assistance and finally coming to my rescue. I am now able to view the channels that i was not receiving any signal before. I thank Mr Martin for being so patient and pleasant with me. Not only did he fix the problem but brought to my attention other critical problems with the connection aspect of the decorders. Thank you DSTV.