TP
Tertia P

1 reviews | Active since May 2021

08 Jan 2025, 09:18

No proper communication channel - No Assistance

It's such a hassle to get through to Dstv. They have the let's chat option but that's not even good enough. On the 3 Jan 2025 I filled in a contact form because that seemed to be the only option left and still no one has got in contact with me. My grandmother has passed away and her Dstv needs to be canceled. It's absolutely ridiculous that no one can assist

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jan 2025, 09:46
Official
Hi Tertia, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team