No positive feedback

I am so disgusted to the core, i have been trying to resolve this problem for almost since the 15th of December. I have spent more than 6 hours making calls, went to the Randburg head office, sent an email to the CEO's office of which i got a call on that day and i was told it will be resolved and wrote about 7 reviews here on hellopeter and no one has even bothered to call and resolve this. I want my R1402 to be credited into my account. I have sent proof of payment and a bank statement but still. This is ridiculous. I'm on a call as I'm typing this and it's already 35 mins and Puleng placed me on hold as she went to call her team leader. This is absolute nonsense.