FV
Frans V
1 reviews | Active since Jun 2014
09 Mar 2015, 19:06
No Personal interaction
Why is it impossible to speak to a human when calling your call centre?<br> <br> No matter what time you call, even within the specified business hours, there is no option to press to simply speak to a human!!!!! <br> <br> 1 - Not a customer<br> 2- Customer, ok, Enter ID, <br> 1 - Get balance<br> 2 - Make payments<br> <br> Ohh no you haven't selected anything...<br> <br> ***? I want to SPEAK to a person, like a person!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Mar 2015, 11:36Hello vistok,
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have tried to contact you on your mobile number, however your calls goes to voice mail we have left a voice message for you. Refer to your personal e-mail address for further information with regards to your request.
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have tried to contact you on your mobile number, however your calls goes to voice mail we have left a voice message for you. Refer to your personal e-mail address for further information with regards to your request.
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply11 Mar 2015, 11:36
Official
Hello vistok,
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have tried to contact you on your mobile number, however your calls goes to voice mail we have left a voice message for you. Refer to your personal e-mail address for further information with regards to your request.
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have tried to contact you on your mobile number, however your calls goes to voice mail we have left a voice message for you. Refer to your personal e-mail address for further information with regards to your request.
Regards
Nesta
Best regards,