BC
Basil C
1 reviews | Active since Mar 2009
08 Feb 2015, 15:29
No-one Gets Back to You!
Please could someone get back to me? I app**** for the DSTV Explora promotion where you pay R699 (?) per month for 24 months and you get the Explora plus extras etc etc...<br> Anyway, I had a consultant call me, we went through the application process and she said someone would get back to me within 3 days to tell me whether my application had been approved or not - that was 3 weeks ago.<br> Even if I haven't been approved - just a telephone call to advise me of the outcome would be the polite thing to do.<br> Thank you.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
09 Feb 2015, 08:36Hello basilb,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply09 Feb 2015, 08:36
Official
Hello basilb,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
