1 reviews | Active since Nov 2012
No one bothers to fix their mistake
Last week I lodged a complaint on Hello Peter.<br> Yesterday I lodged a complaint with the Multichoice Consumer Complaints.<br> NO ONE BOTHERS TO EVEN GET BACK TO ME REGARDING THE QUERY, THEY JUST CUT ME OFF AND SHOW ME A BIG FAT **** YOU!!!<br> I am going to lodge a complaint with the National Consumer Commission if I don't get this matter resolved!<br> I have been cut off TWICE due to Multichoice's *********** staff and I am being charged reconnection fees!!!<br> <br> I AM FED UP!<br> <br> I PAID MY ACCOUNT ON TIME EVERY MONTH!! IT IS NOT MY FAULT THEY DECIDED TO REFUND ME AFTER WE AGREED THAT THEY WEREN'T GOING TO!!!<br> WHOEVER AUTHORIZED THE REFUND SHOULD BE HELD ACCOUNTABLE FOR THE FEES OUTSTANDING!!!<br> I DO PAY MY ACCOUNT!!!<br> <br> I WANT MY DSTV ON AND I DON'T WANT TO PAY A MILLION DIFFERENT FEES!<br> <br> MULTICHOICE HAVE ALREADY COST ME HUNDREDS IN BANKING FEES ALONE!!!<br> <br> I AM FED UP!!!
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation we confirm that your account problem has been resolved, your next payment amount of R665.00 is due on or before the 30 March 2015 as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
As per our telephonic conversation we confirm that your account problem has been resolved, your next payment amount of R665.00 is due on or before the 30 March 2015 as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
