No one Answers the phone

Item: DStv (MultiChoice)
Rating: 2
Author: Madelein L

To whom it may concern My boss phoned your customer care and no one answers!!!! You can contact him on *** He is reporting something for the SECOND time that you guys said the fault was on your side Phone him back

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Replies (1)

DStv (MultiChoice)'s replyOfficial

18 Sept 2015, 10:10

Hello madslouw,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply18 Sept 2015, 10:10

Official