MT
Marc T
1 reviews | Active since May 2012
20 Sept 2021, 13:52
No new Decoder - 3 weeks and counting
I've been waiting to receive a new decoder for 3 weeks now. The matter was escalated I'm assuming to the installer who was meant to have contacted me last week - still waiting to hear from the installer. I've written to the Help email address, received reference numbers, still no resolution.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
20 Sept 2021, 13:59Hi Marc,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Sept 2021, 13:59
Official
Hi Marc,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,