DM
Doreen M

1 reviews | Active since May 2012

07 Jul 2017, 10:39

No Monthly Statements

<p>I have sent several communication that I wish to receive emails of my monthly statements but these come only when I complain then stop immediately after. I need to have my statement sent to me, my online profile clearly shows my preffered method of communication is by email and yet you stopped sending me statement mid 2016! Can this be sorted once and for all please!!! </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2017, 10:52
Official

Dear Doreen

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2017, 13:11
Official

Dear Doreen

We have referred your request to our finance team for further assistance in this regard. As soon as we have feedback ; we will be in touch.

Regards

Elna

Best regards,