1 reviews | Active since Jan 2017

04 Jan 2017, 11:21

No MNet signal

<p>I have been without an Mnet signal since 30 December. I took my decoder to the client walk in centre and was told that its a general problem and that I must wait until the signal has been restored to all mnet decoders, I have called the call centre numerous time, I escalated the matter yesterday, but there is no help at all. Why am I paying for a service that I do not have?????</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2017, 11:28
Official

Dear Gill Keet Olyott

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2017, 15:21
Official

Good day Gill

Thank you for taking our call today.

As discussed, we’re liaising with our technical team for further assistance in this regard.

You will be contacted once feedback is received.

Bests regards

Dinah

Best regards,