RV
REINHARDT V

1 reviews | Active since Apr 2014

12 Feb 2017, 11:12

No member, still charged

<p>I have not been a member of DSTV for months, my account was paid up, I even had a box office credit, however they still send me invoice of funds outstanding, so I must pay a exit fee aswell? Please explain,,</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Feb 2017, 08:22
Official

Dear REINHARDT

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2017, 16:20
Official

Dear REINHARDT

Apologies for the delayed response.

We tried contacting you again to no avail, we have reconciled the account and we have reversed the amount due. The account is currently on a zero balance.

Should you require further assistance, please do not hesitate to contact us.

Kind regards

Lebogang