mS
morne S

1 reviews | Active since Apr 2014

14 Sept 2015, 14:42

No Management or Brains

Good Day<br> <br> First i would like to say that i have been a valued customer of DSTV for a number o years now,and that i am always loyal to DSTV.I have never won anything from DSTV only the 'previously disadvantage' people win with DSTV.YOU people will bent over and take it up you ass to help them but not us whom i must ad is also suffering in this \NEW S.A' But since i have downgraded from Premium to Family i have been treated like dirt!!!!!<br> <br> What is the use of a self service and it doesn't work when i want to change my debit order details.I mean i did this about a month ago and no my debit order did not go off as it was suppose to

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Sept 2015, 09:26
Official
Hello kratos1982,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team