1 reviews | Active since Dec 2016
NO MAGIC NOR JOY
<p>So, it is day 8 and my problem still persist, audio now come and go, sadly MORE NO AUDIO THAN SOUND, it comes back late at night but its useless
Dear Nella Jager
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Nella Jager
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Nella Jager
Please accept our sincerest apologies for any inconvenience you experienced in this regard.
We have tried to contact you without any successes.
Should you still be experiencing the same problem, please have your decoder tested at your nearest Agency or Branch.
Kind Regards
Rupert
Best regards,
Good day Nella Jager
Please accept our sincerest apologies for any inconvenience you experienced in this regard.
We have tried to contact you without any successes.
Should you still be experiencing the same problem, please have your decoder tested at your nearest Agency or Branch.
Kind Regards
Rupert
Best regards,
With all due respect Rupert, go have a look on your system, I had my decoder tested at Lynnwood service centre late last year and guess what it worked. This has got to do with your systems and I am not stupid or going to allow Multichoice to take my money and treat me like a fool any longer. I want a senior manager to contact me !!!
There is perfecct visual, and also sound on the Super Sport Channels but NO SOUND ON M-NET !!!!!
The sound come and go since I talked to a Consultant on Sunday, seems it comes back at around 10 pm then when I put it on when getting home the next day its gone again.
This is clearly YOUR ISSUE AND YOU ARE MAKING IT MINE,,fix your **** and refund me for not getting the service what I pay for. I have been a loyal client for years with no default but this is no longer worth my money or loyalty
With all due respect Rupert, go have a look on your system, I had my decoder tested at Lynnwood service centre late last year and guess what it worked. This has got to do with your systems and I am not stupid or going to allow Multichoice to take my money and treat me like a fool any longer. I want a senior manager to contact me !!!
There is perfecct visual, and also sound on the Super Sport Channels but NO SOUND ON M-NET !!!!!
The sound come and go since I talked to a Consultant on Sunday, seems it comes back at around 10 pm then when I put it on when getting home the next day its gone again.
This is clearly YOUR ISSUE AND YOU ARE MAKING IT MINE,,fix your **** and refund me for not getting the service what I pay for. I have been a loyal client for years with no default but this is no longer worth my money or loyalty
