No Magic at DSTV Client Services

After numerous attempts to get DSTV to contact me to install the Explora Special I ended up speaking to Keneilwe Mosiane. I wanted to know who else I could speak to because normal escalations at DSTV has not contacted me yet. My understanding is that an escalation will urge a company to react quick but not DSTV. It is certainly not were the magic happens. She kept me on hold for 24 minutes, not even telling me to please keep on holding to resolve the issue. This is a true reflection of the people DSTV invests in.<br> <br> Get your act and employees right!