ID
Irina D
1 reviews | Active since Mar 2016
05 Mar 2016, 17:43
No live TV, even though I have a premium sub.
I pay for a premium subscription on a HD PVR, yet when I try to watch live TV online, I get the error message \You must be a DStv Premium PVR customer to view this video. Upgrade to Premium PVR.\" This is ridiculous. Please fix. Smart card no *** , customer no ***"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Mar 2016, 10:24Hello Irina17,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your problem was resolved on the 8th March 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your problem was resolved on the 8th March 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply10 Mar 2016, 10:24
Official
Hello Irina17,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your problem was resolved on the 8th March 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your problem was resolved on the 8th March 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta