No Invoices.. No statements... No service

<p>Just so frustrated with MC.<br />Enquiry Reference Number: ********** </p> <p><br />1. Debit Orders come off like clockwork on the 1st of the month<br /><br />2. The financial documents are non existent or 2 months late<br /><br />3. The Self Service Portal refers to invoices and statements yet there are no invoices<br /><br />4. What Statements there are are 2 months old.. i.e. 2 debit orders have come off since.<br /><br />5. If you look at the Transaction History - What a mess.. There are 3 debits for each transaction type and 2 reversals. The total is right<br /><br />I NEED INVOICES... and if that is going take time.. Statements.<br /><br /><br /></p> <p>Pretty sure it is a legal requirement<br /><br /></p>