NO Invoices
Multichoice has become so arrogant as to flout common law in the country ie the necessity to provide invoices for their service. Once upon a time, e-mailed invoices were sent which then stopped and eventually were replaced by SMS'. Now even these are sporadic. Upon contacting them on numerous occasions, they eventually sent me AN invoice but nary a one since then. What is up with them? By law they HAVE to provide invoices but they seem reluctant or so disorganised that they cannot comply............Obviously they just DON'T CARE
Dear Philip
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter team
Best regards,
Dear Philip
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter team
Best regards,
Dear Philip
Thank you for bringing this matter to our attention and we apologise for any inconvenience caused.
We assure you the error has been rectified, you should receive your statements going forward.
Further note that you can also download your statements via our self-service portal on www.dstv.com. Please follow this link : https://connect.dstv.com/4.1/en/RegisterFlow to register (if you're not registered ) create your connect ID and manage DStv your account.
Kind Regards
Elna
Best regards,
Dear Philip
Thank you for bringing this matter to our attention and we apologise for any inconvenience caused.
We assure you the error has been rectified, you should receive your statements going forward.
Further note that you can also download your statements via our self-service portal on www.dstv.com. Please follow this link : https://connect.dstv.com/4.1/en/RegisterFlow to register (if you're not registered ) create your connect ID and manage DStv your account.
Kind Regards
Elna
Best regards,