LS
Luu S
1 reviews | Active since Jun 2019
21 Mar 2024, 05:00
NO INTERNET CONENECTION!!
I got my router a day ago but I cannot connect to the internet. I was told to make payment of which I did. I was advised that data has been allocated. I am still not connected. This was escalated by Siphosethu. Still hadn't been resolved. I am disappointed!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Mar 2024, 07:28Hi Luu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Mar 2024, 07:28
Official
Hi Luu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
LS
Luu S's updateReviewer Update
22 Mar 2024, 05:49Still nothing communicated, instead I'm the one contacting ya'll through all your social media platforms only to be told the same thing that the matter has been escalated or the sim needs to go through the Rica process. What an experience as a new customer. Very poor service.
LS
Luu S's update22 Mar 2024, 05:49
Reviewer Update
Still nothing communicated, instead I'm the one contacting ya'll through all your social media platforms only to be told the same thing that the matter has been escalated or the sim needs to go through the Rica process. What an experience as a new customer. Very poor service.