No Interest in their Clients - Pathetic

<p>I registered a complaint more than a month ago and to date I have not had a response from DSTV. I have contacted their call centre on two occasions after that to follow up on my complaint and when I asked to speak to a manager there was never one available they however promised that my matter would be escalated and someone would contact me, they clearly don't understand the meaning of escalate as I have never heard from anyone. They also have no SLA on complaints it will be resolved when they see fit to do so.....clearly I am still not good enough to be responded to. Shocking to think this is how they treat their clients.</p>