No installation or service R949 Price Lock special USELESS
<p>I app**** for the Explora R949 Price Lock special. I was invoiced on 04 July 2016 and received the Explora decoder on Monday 11 July 2016. I am still waiting for installation. If it is not installed today DSTV will bill me for two subscriptions. I have spoken to 5 people at DSTV who have promised and assured me that it is with the installer who is Munaka Trading. I have tried to call themthem, but they do not exist. I am now waiting for Neo Nkosi to call me. . USLESS, VERY QUICK TO GET THE CONTRACT, BUT TO GET IT INSTALLED IS HELL!!! DSTV MULTICHOICE ARE PATHETIC AS A CORPORATE COMPANY!! </p> <p>NOW TOP TECH HAVE PHONED. TULIWILL CALL ME TO CONFIRM INSTALLATION....... HERE WE GO AGAIN. ALL THIS EXPERIENCE IS, IS COSTING ME MONEY.!!!</p>
Dear Ms Nel
We hope you will accept our apology for the inconvenience caused.
As we're committed to assisting you, our technical consultant will contact you directly for further assistance.
Thank you for making us aware of this matter.
Your support and feedback is important to us.
Kind regards
Dinah
Dear Ms Nel
We hope you will accept our apology for the inconvenience caused.
As we're committed to assisting you, our technical consultant will contact you directly for further assistance.
Thank you for making us aware of this matter.
Your support and feedback is important to us.
Kind regards
Dinah
Dear Dinah,
Thuli from Top Tech in East London has just phoned me, to say that they are arranging for installation, but I have to pay R365 now!! I WAS NOT informed of any petrol charges. I fortunately have an app which records all calls on my phonephone and Njabulo, who dealt with the contract did not explain any petrol fees. Thuli from Top Tech said that they have contacted DSTV AND ARE AWAITING YOUR CONFIRMATION AS THEY CAN STILL DO IT TODAY.................. I await your reply.
Dear Dinah,
Thuli from Top Tech in East London has just phoned me, to say that they are arranging for installation, but I have to pay R365 now!! I WAS NOT informed of any petrol charges. I fortunately have an app which records all calls on my phonephone and Njabulo, who dealt with the contract did not explain any petrol fees. Thuli from Top Tech said that they have contacted DSTV AND ARE AWAITING YOUR CONFIRMATION AS THEY CAN STILL DO IT TODAY.................. I await your reply.
WELL, IT'S 17H27 AND I STILL DO NOT HAVE MY EXPLORA INSTALLATION AND I'M BEING CHARGED FOR IT!!!! THIS IS THEFT AND *****.
WELL, IT'S 17H27 AND I STILL DO NOT HAVE MY EXPLORA INSTALLATION AND I'M BEING CHARGED FOR IT!!!! THIS IS THEFT AND *****.
Dinah,
It is now Friday, 15 July 2016, five days after I received my Explora Decoder from you.
Will this Explora be installed, TODAY, without PETROL FEES, OF WHICH I WAS NOT INFORMED???
It is 08h23 and I am now waiting......
Dinah,
It is now Friday, 15 July 2016, five days after I received my Explora Decoder from you.
Will this Explora be installed, TODAY, without PETROL FEES, OF WHICH I WAS NOT INFORMED???
It is 08h23 and I am now waiting......
Dear Ms Nel
Please note that your feedback has been referred to the relevant department.
You will be contacted for further assistance.
Kind regards
Dinah
Dear Ms Nel
Please note that your feedback has been referred to the relevant department.
You will be contacted for further assistance.
Kind regards
Dinah
DSTV, IT IS 9H30 NOW ON A FRIDAY. WE HAVE ORDERED A NEW TV TO GO WITH OUR "EXPLORA" . . THE TV WILL BE HERE, BUT WE WON'T HAVE AN EXPLORA INSTALLED.
NICE! DSTV MULTICHOICE DINAH!
I'M WAITING............
DSTV, IT IS 9H30 NOW ON A FRIDAY. WE HAVE ORDERED A NEW TV TO GO WITH OUR "EXPLORA" . . THE TV WILL BE HERE, BUT WE WON'T HAVE AN EXPLORA INSTALLED.
NICE! DSTV MULTICHOICE DINAH!
I'M WAITING............
09h52 Just spoke to Thuli from Top Tech in East London. THEY ARE WAITING FOR DSTV MULTICHOICE........................
09h52 Just spoke to Thuli from Top Tech in East London. THEY ARE WAITING FOR DSTV MULTICHOICE........................
Dinah, it is 10h42 and Thuli and I are STILL WAITING FOR YOU....
DSTV WILL = USELESS
Dinah, it is 10h42 and Thuli and I are STILL WAITING FOR YOU....
DSTV WILL = USELESS
Dinah,
Thuli from Top Tech in East London just called to say she is still waiting for Sipho from DSTV MULTICHOICE to confirm.
I'm your previous mail you said you are committed to assisting. Well I am waiting for that commitment.
Thuli mentioned that because you have not rep****, my installation will NOT take place today either.
DINAH, PLEASE RESPOND OR CONTACT ME AND LET ME KNOW WHAT IS HAPPENING, OTHERWISE I NEED TO CANCEL THIS USELESS R949 PRICE LOCK SPECIAL AND RECOVER MY COSTS LEGALLY.
S. NEL
********** 333
Dinah,
Thuli from Top Tech in East London just called to say she is still waiting for Sipho from DSTV MULTICHOICE to confirm.
I'm your previous mail you said you are committed to assisting. Well I am waiting for that commitment.
Thuli mentioned that because you have not rep****, my installation will NOT take place today either.
DINAH, PLEASE RESPOND OR CONTACT ME AND LET ME KNOW WHAT IS HAPPENING, OTHERWISE I NEED TO CANCEL THIS USELESS R949 PRICE LOCK SPECIAL AND RECOVER MY COSTS LEGALLY.
S. NEL
********** 333
Top Tech in East London just called to say that they are waiting for dstv to confirm that they can install.
I phoned dstv and spoke to NONTOMBI. She says the INSTALLER MUST GIVE ME A TIME????????????
NONTOMBI said she will call??????? I AM WAITING........ STILL
Top Tech in East London just called to say that they are waiting for dstv to confirm that they can install.
I phoned dstv and spoke to NONTOMBI. She says the INSTALLER MUST GIVE ME A TIME????????????
NONTOMBI said she will call??????? I AM WAITING........ STILL