No installation and no feedback

<p>I upgraded to the Explora decoder with price lock, DSTV couriered the decoder to me. I've now been waiting 2 weeks for an installer to come and install the decoder. I live between Worcester and Villiersdorp, and DSTV has no installer in any of these towns! I've phoned the Paarl and Robertson installer, but they are not prepared to travel. </p> <p>I have contacted the call center, they said they would escalate the complaint, but nothing has happened in two weeks.</p>