MH
Micarla H
1 reviews | Active since Apr 2018
28 Apr 2018, 16:01
no installation
I bought a DSTV on Wednesday including the installation i called the installer they said a week or two weeks i need to wait i called the one in the area and he has still not installed my DSTV u called DSTV costomer care the agent said someone will be here today..no one has come..this service is so disgusting!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Apr 2018, 09:17Dear Micarla Hoffman
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Apr 2018, 09:17
Official
Dear Micarla Hoffman
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Apr 2018, 10:45Good day Micarla Hoffman
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply30 Apr 2018, 10:45
Official
Good day Micarla Hoffman
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect MultiChoice and the customer.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,