SB
Stephanie B

1 reviews | Active since Feb 2018

15 Feb 2018, 08:23

No idea

I have called them 5 times in the last few days. Each time I got a different amount to pay. The last amount was R709. 02 and I paid it immediately. I received a sms to say that I need to pay an additional R99. The previous person told me it was R209. 02. The snapscan app says a different amount. The self service app has another amount. So if I pay the additional amount now then what will the next amount be???

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2018, 08:44
Official

Dear Stephanie Buirman

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

SB
Stephanie B's update02 Mar 2018, 16:30
Reviewer Update
Can you please give me a estimate as to when I will receive the feedback
SB
Stephanie B's update10 Mar 2018, 12:09
Reviewer Update
I paid the whole R925 that I don't even know where that amount came from at the end of Feb and now they want another R296? What's going on here?