No humans at DSTV and automated channels just doesn't work

In October, I tried to change the subscription - whatsapp, website and app couldn't get this done. Phone number also didn't work and can't get to a human. Left messages, emails, etc for someone to contact me - I'm still waiting. Even used to SMS number for Select package changes.

Seeing that DSTV is no longer adding any value, I now want to cancel the subscription. Whatsapp doesn't even have this option. Website and App just hangs (tons of HTTP 500 errors on website). Call centre, well now, no way to speak to a human and no option to do this.

Just cancel the subscription already.