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maud M
1 reviews | Active since Jul 2014
12 Feb 2024, 14:05
No hope with DSTV just poor service
Dear DSTV its only Monday and now I must re- leave last week's nightmare yet again the fiber is not working I have reset the router until I was blue in the face cause today i don't have enough airtime to sit through a 40 min call just to get a reference number because that is what the call centre is good for and nothing else , please for the love of GOD fix my fiber
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
12 Feb 2024, 14:08Hi Maud,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Feb 2024, 14:08
Official
Hi Maud,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
mM
maud M's updateReviewer Update
13 Feb 2024, 09:10 while every other business is striving for greatness DSTV strives to still be useless , its day 2 and my fiber is still not working I have not had internet and all i get from DSTV is an auto response to say they saw my review on their world class horrible service which they excel at last week i had the same issue for 3 days this week no one know may be it will be the whole week
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maud M's update13 Feb 2024, 09:10
Reviewer Update
while every other business is striving for greatness DSTV strives to still be useless , its day 2 and my fiber is still not working I have not had internet and all i get from DSTV is an auto response to say they saw my review on their world class horrible service which they excel at last week i had the same issue for 3 days this week no one know may be it will be the whole week
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maud M's updateReviewer Update
13 Feb 2024, 13:324 hours later and there is no feedback or assistance from DSTV no Suprise there at this rate the service is so bad that DSTV should move from private sector to public because wow and their services should be free that wow make more sense what a waste.
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maud M's update13 Feb 2024, 13:32
Reviewer Update
4 hours later and there is no feedback or assistance from DSTV no Suprise there at this rate the service is so bad that DSTV should move from private sector to public because wow and their services should be free that wow make more sense what a waste.
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maud M's updateReviewer Update
13 Feb 2024, 19:078 hours have now gone past and Dstv is leading in the department of all things useless in the world at this point there customer service is none existent like image not having internet connection while working at home currently using my own data that I will not be reimbursed and just called their useless call centre guess what they are closed for the day DSTv collecting premiums and giving customers *** services
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maud M's update13 Feb 2024, 19:07
Reviewer Update
8 hours have now gone past and Dstv is leading in the department of all things useless in the world at this point there customer service is none existent like image not having internet connection while working at home currently using my own data that I will not be reimbursed and just called their useless call centre guess what they are closed for the day DSTv collecting premiums and giving customers *** services