BD
Brian D
1 reviews | Active since Oct 2011
02 Dec 2021, 15:47
No help in linking Showmax to DStv
I have been unable to link my DStv Premium Stream package to Showmax since I purchased the package on Sun, 28 Nov. The DStv Randburg Call Centre have been most unhelpful to say the least. After spending nearly 3 hours on calls since Monday, and promises to phone me back and have it resolved, I am still not able to link the two platforms. Most disappointing was being told by the Call Centre that customers must sort out problems like this themselves. Thanks for the appreciation...
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Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Dec 2021, 17:32Hi Brian Dennehy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Dec 2021, 17:32
Official
Hi Brian Dennehy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
BD
Brian D's updateReviewer Update
07 Dec 2021, 09:59With 5 days having past since your reply, and no further action or resolution, am I left to assume that DStv is disinterested in actually resolving this and for me to cancel my DStv subscription accordingly?
BD
Brian D's update07 Dec 2021, 09:59
Reviewer Update
With 5 days having past since your reply, and no further action or resolution, am I left to assume that DStv is disinterested in actually resolving this and for me to cancel my DStv subscription accordingly?